Effective: 11/9/2015

eTRUST Certified Privacy Policy logo

Your privacy is important to us. We recognize and understand the need to protect and manage all the personal information we receive. This privacy policy addresses our information collection and dissemination practices and how we protect your information. By providing us with your information, you acknowledge that you have read this policy, understand it, and agree to its terms. If you do not consent to the terms of this policy, please do not use this website or application. Any material changes to our privacy policy will be posted on our website prior to making such changes.

Our Service: ScanTrakk, Inc. is a service provider and offers web-based and mobile applications for attendance tracking. Our “Clients” – a customer who contracts us to offer use of a system to import registration data, multiple session / event data, and download a mobile application that works with a smartphone or barcode scanning device to generate web based reports and downloadable scan data.

Information Collection and Use: On behalf of its Clients, ScanTrakk, Inc. may host personal information from uploaded by “clients” such as name, e-mail, address, city, state / province, zip code or postal and any additional custom fields created by “client” and uploaded.

ScanTrakk, Inc. will not use Attendee or Client information for any secondary communication unless authorized by the Client, nor will ScanTrakk, Inc. share, disclose, rent, sell or publish any personally identifiable information we collect with any unauthorized third party. All the information we receive is kept private, including names, contact information, and any custom fields created by “client”.

All Attendee information imported in the application is owned by the event organizer, who is a Client of ScanTrakk, Inc. The Client, not ScanTrakk, Inc. is responsible for what information is collected and uploaded to the website. While ScanTrakk, Inc. provides and maintains the secure storage of all information collected from the “client”, we have no ownership of the data.

Legal Disclaimer: We reserve the right to disclose any personally identifiable information as required by law and when we believe that such disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Communications from the Site: Based on the personally identifiable information Attendees and Clients provide, we will respond to inquiries in order to provide the services requested, and to manage accounts. We will communicate with “clients”, by e-mail or telephone, in accordance with their wishes.

If you choose to use our referral service (“Share This Website”) to tell a friend or associate about ScanTrakk, Inc. we will ask you for your friend’s or associate’s name and e-mail address. Your friend or associate will automatically receive a one-time e-mail, inviting him or her to visit ScanTrakk.com with a link to our site. ScanTrakk, Inc. does not store this information. The information collected is for the sole purpose of sending this one-time e-mail to visit our site.

Log Files: ScanTrakk, Inc. collects certain information automatically and stores it in log files. This information includes IP addresses, browser type, landing pages, operating system, date/time stamps, and click stream data. We may use this information to analyze trends, administer the site, track user movement around the site, and to collect demographic information about our user base as a whole. This data does not identify a Client.

Every marketing email from ScanTrakk, Inc. provides instructions on how to opt out of receiving further marketing emails from ScanTrakk, Inc. Also, if you provide ScanTrakk, Inc. with any contact information or desire more information on managing communications from ScanTrakk, Inc., you may choose how the company uses your information by contacting us at support@scantrakk.com.

Cookies: ScanTrakk, Inc. uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, ScanTrakk, Inc. servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to ScanTrakk, Inc. (i.e. by filling out a request for proposal, or filling out a web form), you remain anonymous to the Company.

There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They expire after a period of twenty-four hours. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have chosen to identify yourself to ScanTrakk, Inc., the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Service, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online transactions and requests.

ScanTrakk, Inc. uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web sites. When you purchase the Service or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will still be able to navigate the Company’s websites.

ScanTrakk, Inc. may use information from session and persistent cookies in combination with data about ScanTrakk, Inc. Customers to provide you with information about the Company and the Service and improve the website’s functionality.

Security: ScanTrakk, Inc. has security measures in place to protect against loss, misuse and alteration of information under our control. Every form page created by ScanTrakk, Inc. is encrypted with 128-bit SSL (Secure Socket Layer). We adhere to industry standards to protect the personal information submitted to us. If you have any questions about security on our website, please contact us via e-mail at support@scantrakk.com.

In the event of a merger or acquisition, all personal and financial information collected by ScanTrakk, Inc. will be subject to deletion or continued retention at the customer’s discretion.

ScanTrakk, Inc. does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes. ScanTrakk, Inc. may share information collected with other companies that work on ScanTrakk, Inc.’s behalf.

Changes in this Privacy Statement: ScanTrakk, Inc. reserves the right to modify its privacy policy at any time. If we make material changes to this policy, we will notify you here in our privacy policy, by e-mail, or by means of a notice on our home page.

We cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Contact Us: We do everything we can to protect the privacy of those who use our services. If you have any questions about our privacy policy, please contact us via e-mail at support@ScanTrakk.com.